Cerise

Google reviews for local shops · Los Angeles

Who’s winning your streetthis month?

New customers pick the shop with the freshest Google reviews. Every month it is a race, and most shops do not know they are in it.

What customers doMany shops leave their Google reviews unanswered. Customers notice: 80% say they are likely to choose a business that answers all of its reviews. BrightLocal, Local Consumer Review Survey 2026

You hand out a card and send one text. We do everything else.

See where your shop stands. Free.

Barbershops · Salons · Nail studios · Med spasLos Angeles, CA · Two people · Real reviews only

9:04PM, a Tuesday

A stranger picks a shop.

New in the neighborhood, he types “barber near me.” Two shops, same five stars. Two blocks over has a review from three days ago. Yours is from April. Watch it age. He books the other one and never knows you existed.

Nothing about your work changed. Only the date did. Google shows the newest reviews first, and you are busy, so nobody asks. The customers who love you would leave one. That is the whole gap.

Example. Made-up shops and reviews.

That was one Tuesday. Here is the whole month.

One month at your shop

Younew reviews this month
6
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Two blocks overnew reviews this month
8
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Day ten: the card goes on the counterExample. Not a real shop.
Your report on October 1 Day 30 of 30
You, this month6
Two blocks over8
Most shops nearby1 to 3
You, last month1
  1. Week one

    The chair is full. The phone is quiet.

    Great work all week. On Google, nothing. Two blocks over, the newer shop picks up two reviews.

  2. Day ten, the turn

    Asking becomes a habit.

    A small card at the counter. One short text after the visit. Every customer, same ask. No pressure, no tricks.

  3. Week three

    The first ones land.

    A few a week, from people who mean it. In their words, not yours. Each one answered within a business day.

  4. October 1

    One report shows you where you stand.

    And where you were. Next to the shops nearby, with the date on it, on the first of every month.

How it works

We look. We set you up.
We keep it going.

  1. 1free

    We look.

    Tell us the shop. A one-page report comes back: where you stand this month, next to the shops nearby. Yours to keep, whether you buy anything or not.

  2. 2the first 30 days

    We set you up.

    We design your cards, write the text you send after a visit, and show your front desk how to ask. We tidy your Google listing and answer your recent reviews, with your OK first.

  3. 3every month

    We keep it going.

    Optional. We answer every new review within a business day and send the card files again when you run low. A new report on the first of every month, so you can see it move.

Things you can hold.

No dashboard, no login. A page in your hand, a card on the counter, a text on your phone.

The first look. Free.A one-page report: your shop against ten nearby, counted on a date, with three things to do next. Handed to you or texted. Yours to keep.

The counter card.In a small frame by the register. Every customer gets the same ask.

The wallet cards.For the ones who say “later.” They take one home.

The text.Saved on your phone. You send it once, within a day of the visit.

Day 30. Before and after.The same numbers, counted again on day 30, next to where you started. What we did, dated. Then it is your call whether to keep going.

What it costs

Simple prices.
The first look is free.

  1. The first look

    A one-page report: how your shop is doing on Google reviews this month, next to the shops nearby. Yours to keep, whether you buy anything or not.

    Free

  2. The first 30 days

    • Your counter card and wallet cards, designed with a code that opens your Google reviews
    • The short text you send after a visit, saved on your phone
    • One visit to show your front desk how to ask
    • Your newest 25 unanswered reviews answered in your words, with your OK first
    • Your Google listing tidied: hours, description, photos
    • A before-and-after report on day 30

    No set-up fee if your shop already has a Google page. No Google page yet, or need a separate one? We create it and get it verified by Google for $249, once. Card designs included. Print them yourself (about $15 to $25 at a print shop), or we order them for you: the printer’s price at cost, plus a $39 ordering and proof-check fee.

    $149for 30 days

  3. Reviews This Month

    Every new review answered within a business day, in your words. On the 1st, a one-page report: your new reviews next to the shops nearby. Card files sent again when you run low. Month to month; founding rate for the first ten shops, locked while you stay.

    Optional. Keep going on your own after day 30 if you like. Everything we set up stays yours.

    $149a monthAbout five dollars a day.

  4. No Google page yet?

    The problem. When someone nearby searches “near me” for what you do, Google can only show businesses that have a Google page. Without one, every new neighbor and every person passing through books with someone else, and you never hear about it.

    What we do. We create your Google page and walk you through Google’s check, so it goes live with your name, hours, prices, photos and a link for reviews.

    How you’ll know it worked. Your shop shows up on Google Maps when people search for you, usually within 2 weeks. If Google will not accept the page, you get your money back.

    $249once

  5. Not sure what’s holding your shop back?

    The problem. Some days you are fully booked, some days the schedule has gaps, and the place down the street always seems busier. Without numbers, you are guessing.

    What we do. We compare your shop with the 10 nearest shops like yours (reviews, replies, photos, hours, how you show up in searches), go through it with you on a 45-minute video call, and send a written plan within 2 business days.

    How you’ll know it worked. Your plan lists your top 3 problems and 5 actions in order, each with a number to check. For example: “9 reviews have no reply. Answer them, and your reply rate goes from 25% to 100%.” Do them yourself, or let us.

    Start a monthly plan within 30 days and we take $100 off your first month.

    $395once

Founding rate. $149 a month is our founding rate for the first ten shops. If you are one of the ten, it stays $149 for as long as you stay with us.

Need more than reviews? Once yours are moving, we can run your Google listing and your social pages too. Both are just below. Reviews are where it starts.

When you want more

Once your reviews are moving.

The rest of what a stranger sees before they book. Each one on its own, each one optional.

  1. 01 Once reviews are moving

    Your Google listing, run for you

    The page a stranger sees before your website, kept right and kept moving.

    Posts and photos that go up on a schedule. The questions in your Q&A answered. Hours, services and categories kept right, so a holiday closure never turns into a one-star review.

    You add us as a helper on the listing. You can remove us any time, and nothing we set up is deleted.

    • Your Google listing: everything else on your Google pageA post from your shop every week, your photos added every month, hours, services and questions kept right, and a monthly page with the calls, direction requests and website clicks your listing brought in. Month to month.
      $199a month
    • Listing and reviews togetherEverything above, plus Reviews This Month.
      $299a month

    The listing itself is free from Google. You pay us for the work, and everything stays in your own Google account.

  2. 02 When you are ready for more

    Social media, done for you

    Instagram and Facebook that book, for barbershops, salons, nail studios and med spas.

    Where Cerise began. Eight posts a month on Instagram and Facebook, made from your own photos of the work and written in your voice, each with a clear path to book. You approve everything before it goes out, and one plain page a month shows reach, follows and profile taps.

    • Social media, done for youEight photo posts a month on Instagram and Facebook. Month to month. We talk it through on a call first.
      from $499a month

  3. 03 By request

    A website, built for your shop

    A website designed around your shop, from the first sketch to launch day.

    Your services and prices, your hours, photos of the work, your booking link and your Google reviews, in a site made for your shop and no one else's. Built by us, in your name, on your own domain. We can host it and look after it too, so you never have to touch it. We only take on a few at a time, so we talk it through first.

    • Your websiteDesigned and built for your shop, on your own domain. Hosting and upkeep optional. We talk it through on a call first.
      by request

Thinking about ads? Ask us. We will say plainly whether you need them, and reviews come first either way.

Who it is for

  • Barbershops
  • Salons
  • Nail studios
  • Med spas

Shops with a counter or a chair, in Los Angeles, where we can come by. If a stranger’s first look at you is your Google listing, this is for you.

Not for anyone who wants reviews bought, filtered or faked. We do not do that, and neither Google nor the FTC allows it.

Sessurely's Today screen on an iPhone: the day's appointments, deposits paid and $60 recovered in no-show fees

Also made by us

Sessurely, for the client who doesn’t show

Our own booking app for barbers, stylists, trainers and anyone who works one client at a time. Clients book on your page and see your cancellation rule before they book. Free to start, with deposits and one-tap no-show fees on every plan.

sessurely.comGet it on the App Store

A and M, the two people who run CeriseA & M · Los Angeles

The people

Two people, on purpose.

Cerise is Silk Creative Labs LLC, dba Cerise Agency, run by the two of us in Los Angeles. There is no account manager between you and the people doing the work. We keep the group small so every shop gets our attention, and we say so when something is not worth your money.

We started with social media for local service businesses and kept seeing the same thing: before anyone books, they read the reviews. So that is where we begin now.

A & MFounders, Cerise Agency

Questions we get

Shouldn’t I just run ads?
Every owner asks about ads first. But watch what a customer does after they see your ad. They search your name, look at your stars and the date on your last review, and then they decide. If your last review is from the spring, the ad paid to send them to the shop next door. So we start where the customer decides. Reviews first. Ads after, if you still need them.
What am I paying for each month?
Your time. Someone reads every new review and answers it within a business day, in your words. On the first of the month you get a report that shows where you stand next to the shops nearby. If you would rather do that yourself after the first 30 days, you can. Everything we set up stays yours.
Where do the numbers on my report come from?
Your Google listing and the listings of the shops near you. Anyone can see them. We put them side by side, with the date on the report.
Do I have to give you my Google password?
No. You add us as a helper on your Google listing. You can remove us any time.
Can you get rid of a bad review?
Only Google can, and only when it breaks their rules. What we do is answer it well and get fresh reviews coming, so it sits lower in your reviews.
What if I stop?
No long contract. You keep everything: the cards, the text, the tidy Google listing, and every monthly report we sent.

The first look is free

See where your shop stands.

Tell us the shop. Your one-page report comes back within a business day.

  1. 1You fill in three lines.
  2. 2We count your new Google reviews next to the shops nearby.
  3. 3Your report arrives by text or email. No login, no sales call.

Rather talk it through? Book thirty minutes on Google Meet, or write to hello@ceriseagency.com. No long contract. Month to month.

Your free report

Three lines. About a minute.

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